Frequently Asked Questions

Mangosteen plants contain a number of natural compounds. The flesh surrounding the edible fruit contains a number of compounds called xanthones. Xanthones have antioxidant and anti-inflammatory properties and anti-bacterial properties.

The anti-inflammatory and antioxidant nature of mangosteen promotes healthy skin. The skin’s renewal process can be impacted by ageing, inflammation and sun/UV damage. Antioxidants help the skin rejuvenate itself and repair damage by lowering inflammation. The xanthones, ferulic acid and vitamin C all help boost collagen formation, essential for youthful skin. The antibacterial properties help rebalance the microbiome and create a healthier environment for the good microbes.

Fine lines, wrinkles, loose skin, acne breakouts, etc., are all signs of oxidative stress and an imbalanced microbiome. As a result, they break down collagen, hamper the skin’s natural repair process, and cause inflammation. Antioxidants can help prevent and repair these signs by neutralising free radicals, giving skin a more youthful look.

Free radicals and regular sun exposure can trigger changes in the production of skin’s melanin. As a result, the skin develops dark spots and uneven skin tone. Antioxidants can help prevent irregular skin pigmentation by minimising photodamage. Some antioxidants (like vitamin C) also block tyrosinase, an enzyme that promotes the generation of melanin.


It depends on where you live because we pack and pick your order once it is placed. The shipping estimates below are based on typical postage time.

Australian domestic:  1-2 business days. 

New Zealand:  2-4 business days. 

All other international customers: 10-14 business days.  

If you would like to change your order, please email us at with your order details as soon as possible.

If we have already sent it out:

  • If you’ve left something out, you’ll need to make a second order if you wish to add to the order
  • If you've ordered the wrong item, please click here to check our refunds and returns policy

If you'd like to confirm whether your return will be eligible for free return shipping, please contact our customer service team directly at Unfortunately we are not able to cover return postage fees on all return types. 

We do our utmost to keep your personal information safe. We only ask for information when you place your order that is essential for us to be able to process your order and keep you up to date on the latest offers available. We use the latest SSL (what is this?) encryption (128 bit) technology to ensure all your details are kept secure. We do not sell, rent or otherwise pass on any of your details to other parties. Ever.

Yes.  We have formulated our product specially to ensure that even the most sensitive skin types can enjoy the benefits of Melio Serum.

Please contact our customer service team at 

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